Online Water Bill Payments
Pay your water bill online via our secure payment portal.
Sign Up for New Service
To sign up for water service through the City of Litchfield, you may call 217-324-2022 or come to the Clerk's office located at City Hall. A deposit of $100 and an activation fee of $25 is required before service can begin. Cash, check or debit/credit card are accepted. ($3.00 service charge for debit/credit.)
Boil Orders
When water contamination happens, residents may be placed under a boil order for a time to ensure that they are kept safe from impurities or poisons. Boil orders will be posted in local newspapers, on local radio stations, or sign up for our online alert system.
Report a Problem
If you experience any issues with your water, please fill out our form to report the issue.